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Guidelines to Place Your Order via WhatsApp

At Shefamma, we're dedicated to bringing you home-cooked meals filled with love and warmth. Ordering your favorite meals is now just a message away! Here's everything you need to know about placing an order via WhatsApp:

Ordering Timings:

  • Lunch: To receive your lunch order the same day, please book by 10 AM. Orders placed after 10 AM will be considered for lunch delivery on the next day.

  • Dinner: For dinner orders, make sure to book by 7 PM for same-day delivery. Orders received post-7 PM will be scheduled for dinner the following evening.

For Example :

If you place an order for lunch at 11 AM on Tuesday, your order will be scheduled for lunch delivery on Wednesday. Similarly, a dinner order placed at 8 PM on Friday will be scheduled for Saturday evening.

Pricing Details:

The price you see on WhatsApp includes everything - the meal cost, delivery charges, packaging fee, and the platform cost. There are no hidden fees or additional charges.

Delivery Timings:

  • Lunch Delivery: Between 12:30 PM and 2:30 PM

  • Dinner Delivery: Between 9:30 PM and 11:30 PM

Upon placing your order, you may message us your preferred delivery time within these windows, and we'll do our best to accommodate your request.

Order Cancellation Policy:

To cancel your order, please inform us before 10 AM for Lunch and 7 PM for Dinner. This ensures we can adjust our preparations accordingly without waste.

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